Continuous improvement for customer satisfaction

Continuous improvement for customer satisfaction
November 2023

1st French group on the professional security market, Seris Security Group is committed to guaranteeing a quality service to meet the needs of its customers. Every day, the group's various subsidiaries apply their expertise to ensure a quality service for its customers.



Facing new challenges for organisations that are more complex and more interconnected, the present and future of security increasingly lie in integrated solutions, in which technological innovation 'augments' human capabilities and intelligence.

At Seris Security Group, the measure of our performance in terms of quality and reliability comes directly from our customers. That's why the Seris Security teams are committed to providing a customer-focused, quality service. Our continuous improvement approach aims to respond proactively and consistently to the changing needs of our customers.



Our commitment is reflected in the regularly renewed ISO 9001 certifications of our subsidiaries, demonstrating our determination to structure and improve our quality management systems. These certifications are the fruit of the constant involvement of all the teams within our company.

This certification, backed by our Corporate Social Responsibility (CSR) commitments, is a way of combining performance and commitment.

In an ever-changing world, the Seris Security Group remains determined to constantly raise the quality of its safety and security services to meet the expectations of the most demanding customers, wherever they are located.


Find our certification on our websites:

Seris Security France:

Seris Security Belgium:

Seris Security Netherlands:

Seris Security Luxembourg:

Seris Security Konsalnet Poland: